Statutory warning: Tobacco is injurious to health. For sale to licensed trade buyers aged 21 and over only.
Dua

The Dua App

Your Trade Counter,
In Your Pocket

Order stock by the case, follow every delivery and keep your invoices and balance in one place.

What your account does

The full catalogue12 flavours across 4 series, plus coconut charcoal
Case-based orderingPriced per account, ordered the way you stock
Order trackingAccepted, dispatched, out for delivery, delivered
Invoices & statementsEvery order and its invoice, in one list

A look inside

Your account at a glance screen of the Dua app
Your account at a glance
Catalogue screen of the Dua app
Catalogue
Order by the case screen of the Dua app
Order by the case
Order history screen of the Dua app
Order history

How an order moves

  1. 1Request a trade accountSend us your GSTIN and licence. Your KYC documents are uploaded in the app.
  2. 2We verify and approveOnce your documents check out, your account and your pricing go live.
  3. 3Place your orderPick your lines from the catalogue and order by the case.
  4. 4Your cluster team dispatches itThe order is accepted at one of our 4 warehouses and a driver is assigned.
  5. 5Delivery and invoiceYou follow the status as it moves, and the invoice lands on your account.

The team behind each order

Warehouse & dispatch screen of the Dua app
Warehouse & dispatch
Licensed, documented drivers screen of the Dua app
Licensed, documented drivers
Head office screen of the Dua app
Head office

Every order you place is worked by a named account manager, a warehouse team at your nearest cluster and the driver who brings it — each on their own app, so nothing is lost between a phone call and a delivery.

Getting the app

The Dua app runs on Android. It is issued to approved trade accounts rather than listed publicly, so ask the trade desk or your account manager for the install link once your account is open.

Request Trade Account →